I love this cleaner first of all I just put hot water in my bottle and the packet dissolved immediately. If the job is a tough one just use 2 packs to increase the strength. I had no problems with this cleaner as it got the job done. Also my house does smell very good. This cleaner worked great easy to store as well as when you get the bottle it is empty and you get a plastic box with 6 water solvable packs. You can store gallons of cleaner refills in the size of a cigar box which I love as I cant stand stuff to be cluttered. I really love the citrus scent as well. The best part is you reuse the plastic bottle so your not out having to buy so many bottles just for them to end up in the land fill. This cleaner does not leave your surfaces sticky also is a multi purpose cleaner so that's great. The bottle does not leak either so that is another great thing. Since this is a multipurpose cleaner I run around cleaning everything like a mad woman. I don't have to swap cleaners as often as I would not use this on my tv or other electronics. my husband uses it at work and in the garage. he says it does pretty good on lite amounts of engine grease. and uses it on all the lawn equipment and outdoor patio table and chairs. also he says it cleans up the grill as well.